Specialized Services Live chat is an ideal resource for service providers hoping to attract local clients. Increase engagement and sales by offering immediate assistance. Prospective clients have questions, especially when they visit your website. Responding to questions quickly and reliably builds trust early in the relationship. A supportive and high-quality experience helps ensure clients choose your organization over a competitor. Prospects will be routed to agents specializing in your company services, where they will receive accurate responses in line with your company's guidelines based on website content. You can customize interactions further by tailoring questions, answers and messages.
Key features No Agents Needed, Fully Customizable, Call Connect, Skill Based Routing, Pre-Defined Scripts, Multiple Chat Agents, Office Hour Tracking, Custom Invitations, Custom Branding, Custom Chat Window, Custom Interactions, Geo-Mapping and Routing, Mobile Aware, Flexible Reporting.